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At Zyma Natural, we aim to deliver your orders quickly and safely. Please read our shipping policy carefully.

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Order Processing

• All orders are confirmed by our Customer Service team within 24 hours of placement.

• Orders are processed and shipped 6 days a week, from Saturday to Thursday.

• Official business days are Saturday to Thursday. Fridays and public holidays are off.

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Shipping Timeline

• Delivery typically takes 3–5 working days from order confirmation.
  

• We monitor all deliveries and will contact you if your order is delayed or rejected within 3 days.

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Shipping Fees

• Shipping fees are calculated at checkout and are non-refundable.

• Any return shipping costs, if applicable, will be the responsibility of the customer unless the return is due to a defective or wrong item.

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Order Tracking

• You can track your order using the tracking details provided by the courier in the SMS.

• For any issues regarding delivery, please contact our Customer Service at +201080080826.

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Delivery Issues

• If you do not receive your order within the expected timeframe, contact our Customer Service immediately.

• Do not contact the courier or social media pages directly; we will handle all shipping issues.

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Contact Us

For any shipping-related questions, please contact:
Email: Info@zymanatural.com 
Phone: +201080080826